Privacy Policy
Last updated: August 2026
Yalla Guide (“Yalla Guide”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use and protect your information when you use yallaguide.ae and our travel planning services.
1. Information We Collect
We may collect information you provide when you:
- Join our waitlist or email updates
- Create or request a trip plan
- Contact us or request support
- Purchase or use our services
This may include your name, email address, travel dates, destination, preferences and other information you choose to provide. We may also collect basic technical information such as browser type, device information, IP address and website usage through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Create and personalize your travel plans
- Provide AI-powered travel guidance
- Respond to your enquiries
- Improve Yalla Guide and our services
- Send relevant product, destination and service updates
- Understand how visitors use our website
We do not sell your personal information.
3. AI & Travel Information
Information you provide may be used to generate personalized travel recommendations and AI-assisted responses. Please do not provide sensitive personal information unless specifically required for a service. AI-generated recommendations may not always be accurate or current. Travelers should independently verify important information such as entry requirements, transportation, health, safety and local regulations.
4. Payments
Where payments are offered, payment information may be processed by trusted third-party payment providers. Yalla Guide does not normally store your full payment card details.
5. Cookies
We may use cookies and similar technologies to operate the website, understand usage and improve your experience. You can control cookies through your browser settings.
6. Third Parties
We may use trusted technology, analytics, AI, hosting, communication and payment providers to operate Yalla Guide. These providers may process information only as necessary to provide their services.
7. Your Rights
You may request access to, correction of, or deletion of your personal information. You may also unsubscribe from marketing communications at any time. To make a privacy request, contact us at: [email protected]
8. Data Security
We take reasonable technical and organizational measures to protect your information. However, no online service can guarantee complete security.
9. Children
Yalla Guide is not intended for children under 18 without appropriate parental or guardian involvement.
10. Updates
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Yalla Guide AE
Website: yallaguide.ae
Operated by: Nxly UAE – Online Consulting
Platform: YallaGuide.ai
Email: [email protected]